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  • Pure Natural Care for a Healthier, Happier You
  • 100% Natural & Cruelty Free
  • Handcrafted in small batches

Returns and replacements

Every order is packed with care, but if something goes wrong on the way to you, we'll sort it out quickly. Here's how the process works at Harsha Naturals.

  • 7 days to report an issue
  • Handled directly on WhatsApp
  • Free replacement or refund

Spot a problem with your order? Message us on WhatsApp at 96000 58815 within 7 days of delivery, and we'll set it right. We're a small Chennai brand, and every order matters to us.

Quality, checked by hand

Each Harsha Naturals order is made in small batches and inspected before it ships. Mistakes are rare, but they can happen in transit or in packing. If yours arrives damaged, incorrect, or defective, tell us. We'll take care of it without any long forms or back-and-forth.

Time to report a problem

Get in touch within 7 days of receiving your order if it arrived damaged, defective, or wasn't what you ordered. Reports made after this window may not qualify for a replacement or refund.

When a return applies

  • The item arrived broken, leaking, or otherwise damaged in transit.
  • You received a different product or variant than what you ordered.
  • The packaging or seal was already opened or tampered with on arrival.

Not covered

Items that have already been used, damaged through improper storage or handling after delivery, or bought as part of a clearance or combo deal marked non-returnable, don't qualify for a return.

Not sure where your case stands? Message us anyway. We'll take a look.

Starting the process

Message us on WhatsApp at 96000 58815 and share the following, so we can move quickly on your request.

Send us

Your order number or the phone number used to place the order.
A brief note on what went wrong.
A clear photo of the item, and the packaging if it arrived damaged.

Replacement or refund

After reviewing your request, we'll send a free replacement or issue a refund, whichever suits you better and depending on stock availability.

Most requests are resolved within a few business days of hearing from you.

Have a question about your order?

WhatsApp is the fastest way to reach us. Get in touch anytime within your 7-day window.

Business
Harsha Naturals, Chennai
WhatsApp
96000 58815
Hours
Mon–Sat, 10 AM–6 PM
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